Portfolio Recovery Associates, An Account Executive

I am currently employed at Portfolio Recovery Associates as an Account Executive. I begin working for this company in 2008 as an account representative. Portfolio Recovery Associates strives to be a leader in the consumer debt collection industry. The company is distinguished by continuous innovation, strong customer focus, and cultures of integrity and compliance. The company was founded by four bankers in 1996. Since Portfolio was founded in 1996, it has grown to become one of the largest debt buying companies in the US. Portfolio Recovery Associates buys the debt then reach out to the debtors to try and help them resolve it. Debt collection is not easy job and can be very stressful. While trying to collect the debt we have consumer protection laws we have to abide by. When I started in 2008 there were always rules and regulations that had to be followed but over time things changed, one of the major challenges we had to face was in communication. In the past we were able to use our automated dialer system to call debtors land line, times have change majority of the people have dropped land lines and are now using cell phones. There are laws in place where you cannot call a cell phone using an automated system it has to be done manually. When the law changed it slowed us down dramatically, and it was hard adapting to that change. We went from speaking with 300 debtors a day to 40 which was very hard. We overcame that challenge. Portfolio Recovery Associate had a greatShow MoreRelatedDebt Collection Industry15330 Words   |  62 PagesWWW.IBISWORLD.COM DebtCollectionAgenciesintheUS October 2012 Paying off: Debtors had trouble paying out, but the recovery will return balance to the industry IBISWorld Industry Report 56144 Debt Collection Agencies in the US October2012 EbenJose 2 AboutthisIndustry 18 International Trade 36 KeyStatistics 2 Industry Definition 19 Business Locations 36 Industry Data 2 Main Activities 2 Similar Industries 21 CompetitiveLandscape Read MoreCredit Appraisal and Credit Risk Management13437 Words   |  54 Pagesterms. Credit risk, therefore, arises from the bank’s dealings with or lending to corporates, individuals, and other banks or financial institutions. Credit risk management needs to be a robust process that enables banks to proactively manage loan portfolios in order to minimize losses and earn an acceptable level of return for shareholders. Central to this is a comprehensive IT system, which should have the ability to capture all key customer data, risk management and transaction information includingRead MoreNursing And Organizational Change Fatigue1735 Words   |  7 Pagesexistence of daily stress decreases staff capacity to compensate and eventually adapt to the increased workload demand (Ead, 2015.) This can lead to a â€Å"saturation effect†, which can occur when a change is implemented and no period of adaptation or recovery is allowed. The employee will e nd up deprived of stability, a critical human need. As is true in society as a whole, humans are limited in our by internal resources available to adapt to change (Ead, 2015). Fatigue vs. Resistance While changeRead MoreStrategy Communication Marriott International4799 Words   |  20 Pageshotels. This 3.500 hotels are spread over 18 different brands and operated with approximately 300.000 associates. It is Marriott’s mission to stay ahead so its guests can, too * New innovations and signature experiences. * New ways to personalize each stay. * New hotels from the Caribbean to China. Marriott expects to add at least 80,000 to 90,000 hotel rooms to its portfolio from 2011 through 2013 with additional opportunities for 22,000 rooms to open in Europe and Asia duringRead MoreDarden Mba Resumes16768 Words   |  68 Pagesextend training from top programmers to entire student population ï‚ · Represented NTU as an exchange student at University of Strathclyde, UK; GPA: 4.0 EXPERIENCE 2007-2009 Credit Lyonnais Securities Asia (CLSA/Calyon) Singapore Equity Research Associate (Oil Gas) ï‚ · Led a project across seven countries to create a unified platform for investment idea generation using comparative valuations of over 300 energy stocks; Clients (fund managers) voted the team 1st in Asiamoney Broker Polls 2008 ï‚ · InitiatedRead MoreAnnual Report Rolls-Royce78484 Words   |  314 Pagesdefence aerospace 32 marine 34 energy 36 engineering and technology 38 operations 40 Services 42 Sustainability 48 Finance Director’s review goVernAnce 56 56 58 58 59 62 63 63 64 67 78 80 81 81 Chairman’s introduction Board of directors The Group Executive The International Advisory Board Governance structure Audit committee report Nominations committee report Ethics committee report Risk committee report Directors’ remuneration report Shareholders and share capital Other statutory information MaterialRead MoreThe Case Of Enron And Arthur Andersen Co1829 Words   |  8 Pagesworldwide, led the biggest portfolio of reasonable gas-related risk management contracts in the world, and was one of the world s greatest independent oil and gas exploration companies. On the other hand, Arthur Andersen LLP went out of business. Andersen provided international professional services that include consulting, assurance, tax, corporate finance, and legal work. The company operates in industries such as energy and utilities and more. Arthur Andersen dismissed its associate in command of examiningRead MorePrivate Equity And Venture Ca pital6778 Words   |  28 Pagestopic is worthy of research. An overview of the private equity industry will be given, followed by the research objectives, contributions and targeted audience. This paper examines the effect of private equity industry on the performances of portfolio companies in the UK. Private equity is a capital or an asset in operating companies that are not publicly traded. Private equity firms create investment funds that receive capital from investors known as limited partners. It is medium to long-termRead MorePorters Five Forces in Beer Market75399 Words   |  302 Pagesdevelopment Full bar shows Group total 20 08 Management review 4 12 26 44 54 4 8 10 CEO STATEMENT FIVE-YEAR SUMMARY 2009 EARNINGS EXPECTATIONS Markets and strategy 14 16 18 20 24 GLOBAL BEER MARKETS MARKET OVERVIEW BRAND PORTFOLIO STRATEGY EXECUTIVE COMMITTEE Regional performance 28 32 36 40 NORTHERN WESTERN EUROPE EASTERN EUROPE ASIA EVENTS IN THE MARKETS Finance and risk 46 52 FINANCIAL REVIEW RISK MANAGEMENT Corporate matters 56 58 64 CORPORATE RESPONSIBILITY CORPORATERead MoreAnz Bank142091 Words   |  569 Pagesmind. ANZ ANNUAL REPORT 2014 1 2 ANZ ANNUAL REPORT 2014 CONTENTS Section 1 Section 3 Financial Highlights 5 Five Year Summary 196 Chairman’s Report 6 Principal Risks and Uncertainties 197 Chief Executive Officer’s Report 7 Supplementary Information 206 Directors’ Report 8 Shareholder Information 208 – Operating and Financial Review 12 Glossary of Financial Terms 214 – Remuneration Report 28 Alphabetical